Terms of Service

These Terms of Service govern your use of the DoorFade website and waitlist, operated by DoorFade Solutions (BN-2OS9JZE8), Ruaka, Kiambu County, Kenya.

Joining the DoorFade waitlist means you accept these terms. If you do not agree with them, please do not join the waitlist.

DoorFade is a technology platform that — once launched — connects customers with independent, vetted barber professionals who provide services at the customer's location, whether that is home or work.

DoorFade is not a barbershop, salon, or employer of barbers, and is not a party to the service relationship between you and your barber. Barbers on DoorFade are independent professionals responsible for the services they deliver.

Joining the waitlist is free and non-binding.

• It does not guarantee a booking, service, discount, or availability at launch; and
• pricing, service areas, and availability are subject to change and will be finalised at launch.

When joining the waitlist, you agree to provide accurate, current information — your real name and a contact you own.

Please do not submit fake names, phone numbers, or email addresses, and do not submit anyone's details without their permission. We may remove entries that abuse the waitlist.

By joining, you agree to receive launch notifications by email and/or SMS. Message and data rates may apply — check with your provider (for example, Safaricom).

During the pre-launch phase, the website is provided "as is". We work hard to keep it accurate and available, but we cannot guarantee it will always be complete, uninterrupted, or error-free.

Once launched, DoorFade is not liable for the acts, omissions, quality, or results of third-party barber services, to the fullest extent permitted by Kenyan law.

That said, if something goes wrong, we will assist and mediate disputes between customers and barbers in good faith.

These terms are governed by the laws of Kenya.

Any disputes arising from these terms or your use of the website are subject to the courts of Kenya.

Questions about these terms? Email info@doorfade.app and we will get back to you.