Privacy Policy

DoorFade Solutions (business number BN-2OS9JZE8) is a Kenyan company building DoorFade, an on-demand barber service coming soon to Ruaka, Kiambu County. This coming-soon website is operated by DoorFade Solutions.

This policy explains how we handle personal data in line with the Kenya Data Protection Act, 2019 (the "DPA") and the guidance of the Office of the Data Protection Commissioner (ODPC).

By using this website or joining our waitlist, you agree to the practices described on this page.

We keep it simple: we only collect what you type into the waitlist form.

• Your name; and
• either your email address or your phone number — whichever contact you choose to provide.

That is all. At this stage we do not collect payment details, location data, or any other personal information.

We use your details for one purpose: to keep you in the loop about the DoorFade launch. Specifically, we may use them to:

• notify you when DoorFade launches in Ruaka;
• send early-access invitations and occasional launch updates; and
• if you join as a barber, contact you about joining the DoorFade barber network.

Legal basis: your consent, given when you submit the waitlist form. You can withdraw it at any time — see "Consent and how to opt out" below.

The Kenya Data Protection Act, 2019 gives you clear rights over your personal data. You have the right to:

• Be informed — know what data we hold and how we use it (this page);
• Access — request a copy of the personal data we hold about you;
• Object — tell us to stop processing your data;
• Correction — ask us to correct inaccurate or incomplete data; and
• Deletion — ask us to erase your data from our records.

To exercise any of these rights, email info@doorfade.app — we will respond promptly and free of charge.

You may also lodge a complaint with the Office of the Data Protection Commissioner at www.odpc.go.ke.

By submitting the waitlist form, you consent to being contacted by email and/or SMS about the DoorFade launch. We will only message you about the launch — no spam, ever.

Once you opt out, we will delete your data promptly.

We never sell or rent your personal data. Full stop.

Your details are shared only with service providers who act strictly on our instructions to deliver notifications on our behalf:

• TextSMS — a Kenyan SMS gateway, used to send SMS confirmations and launch messages; and
• ZeptoMail — used to deliver transactional waitlist emails.

These providers process your data only to deliver messages for DoorFade and are bound by confidentiality obligations. We may also disclose your data where we are required to do so by Kenyan law.

Your data is stored in a secured database with access restricted to the DoorFade team, and any data you submit is transmitted over encrypted connections.

We keep waitlist data only until launch — or until you ask us to delete it, whichever comes first. After that, your data is deleted or anonymised.

We may update this policy from time to time as the service grows. Material changes will always be reflected on this page, so it is worth checking back occasionally.

Questions about this policy or the data we hold about you? Email info@doorfade.app — we are happy to help.